Michelle Osgood

  • Total activity 68
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 35

Activity overview

Latest activity by Michelle Osgood
  • Michelle Osgood created an article,

    Do you have any tips regarding the care of my vehicle during the Covid-19 Crisis?

    Our breakdown assistance providers are fully functioning and ready to help you when you need them, please ensure that you call the number provided in your policy documentation if you require breakd...

  • Michelle Osgood created an article,

    Does the Covid-19 crisis affect my breakdown policy?

    Our assistance providers are all working hard in attempts to keep the breakdown assistance and recovery process working as close to normal as possible.They are likely to see a reduced capacity in t...

  • Michelle Osgood created an article,

    Where is my VAT invoice/receipt?

    We don't send out separate receipts or invoices as these are a part of the certificate of insurance. Quite often we get asked for 'VAT Invoices'.  There is no VAT on insurance, instead you pay Ins...

  • Michelle Osgood created an article,

    Will Brexit affect my breakdown insurance?

    As far as we can tell, Brexit will have no impact on your policy however a 'no deal' Brexit is still largely unknown. If there are any changes once a decision has been made about Brexit, we will en...

  • Michelle Osgood created an article,

    Emergency 24 Hour Breakdown Number – Collinson

    If your vehicle breaks down, please call our 24-hour Control Centre on:   0333 006 8849 Please have the following information ready to give to our rescue controller who will use this to validate yo...

  • Michelle Osgood created an article,

    My vehicle age will change during the life of my policy, am I covered for the full year?

    If you have selected 'Vehicle' cover then the annual premium is calculated on the age of your vehicle at the time you purchase the policy. Cover will be provided for the full year. If you have sele...

  • Michelle Osgood created an article,

    I've broken down and I do not have have a policy with you, can you help?

    Unfortunately not.  We cannot provide cover to a vehicle that has already broken down, you are not covered for claim circumstances that you were aware of before your policy was issued.

  • Michelle Osgood created an article,

    Can I transfer my policy to another person?

    Our breakdown policies are non-transferable, we cannot change the name of the Policyholder to another person. If you have a 'vehicle' policy, then we can transfer the policy to your new vehicle - a...

  • Michelle Osgood created an article,

    Do you charge cancellation fees?

    We charge a £5.00 fee for cancelling your policy within the cooling off period, this will be deducted before we issue a refund of the remaining premium to the card used originally at purchase.   No...

  • Michelle Osgood created an article,

    I have an annual European breakdown policy, do I need to notify you of when I am travelling?

    No, we do not need to be notified when you are travelling to Europe.