Your Right to Cancel Within 14 Days
We hope you are happy with the breakdown cover you have purchased.
After purchasing, should you decide that the cover provided no longer meets with your requirements, you have the right to cancel (as if the cover you purchased had never existed) within 14 days of receiving your cover documentation, and receive a refund of the premium paid less our £5.00 cancellation fee.
This right of cancellation within 14 days does not apply for single trip cover that has already commenced or if you intend to make a claim.
Your Right to Cancel After 14 Days
After this 14 day period, you may cancel your policy, but no refund will be available.
How to cancel your Policy
If you would like to cancel your cover, this will need to be done in writing ideally via the contact us page by clicking this link. Remember to include details of your policy number so that we can process this for you as quickly as possible.
We will usually process your cancellation within 2 working days and send a confirmation to the email address supplied. (Our opening hours are Monday – Friday 08.30-17.30, excluding Public Holidays)
Please note: Administration fees (where applicable) are not refundable.
Further information about your right to cancel
Further information about the Financial Conduct Authority (FCA) rules concerning your right to cancel can be found within: